• Updates to team agreements and new signatures. (Tabled until next week)
  • Guidelines to follow for posting on social media (Voted – Unanimously) 
    • Avoid inflammatory posts or commejnts
    • Avoid commenting/posting on controversial issues unless you are extremely tactful and loving in the post
    • Dan, Derek, and Jeff have the authority to ask a team member to pull down the post. At team member’s request, SLC will review
    • In a nutshell….think before you post.
    • Please don’t put your SLC in a position where they need to make a difficult decision
  • Finish discussion of whether we discipline agents for things like not attending meetings & TP (Done by end of July)
    • Only have 2 day overdue TP activities (not one day…leave room for a mistake)
      • Dan is going to monitor this and report
    • Jeff and Dan will come up with point system
    • Completion by end of month
    • Figure out teer system for being on referral rotation and losing a lead shift
    • If you’re on the (0 overdue activies list) for a week, you maybe get 5 pts added
    • Give a certain # of excused absences with no loss of points
    • Excused absences lose less points than unexcused absences
  • Can I utilize the same system to create a referral rotation that can be referenced by anyone who needs to distribute an inbound referral on behalf of Jeff and is unsure who to give it to?   We’ll create the above point system and that rotation will be there  (Get this done by the end July)
  • Team Trips/Bonuses (Put it out to the team to see what we do instead for team building.  What should the incentive bonuses be)
    • Keep doing Mexico
    • Don’t use it as THE team building moment
    • Give agents the actual $ spend if they hit the goal
    • Plan another trip specifically aimed at team building
    • What else can we use to incentivisem
    • Do something quarterly as bonus/reward
  • Discussion about COVID split adjustment
    • $500 COVID instead split instead of 10% (all else the same)…. If agent wants to pay more than $500 they can. Clarify that the CAP is due even if it goes past 2020 (this had been decided in prior SLC meeting)